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 Post subject: Silkroad Online Made by Players Feedback Report Ch. 1
PostPosted: Tue Aug 28, 2012 9:38 am 
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Location: Auckland, New Zealand
Hello, this is Silkroad Online.

As we have promised to all our players, we, the GM Team, are trying our best to listen to the multifaceted views and concerns of our players regarding the improvements for Silkroad Online. As part of this commitment and to demonstrate transparency and continuous communication to our players, we are sharing the developments of the GM Reinforcement Plans.

We have gathered players’ feedback through GM Team Reinforcement Plan- Alchemy Survey, which was conducted last August 10- 14, 2012. Also during this period, players were given a chance to channel their concerns regarding the current Job system through GM consultations.
Opinions and suggestions gathered in the Game Survey/Poll, GM Lounge and GM Consultations have been immediately forwarded to the Development Department so they can reexamine and make game content adjustments to provide good gameplay for satisfaction of our users.

In the Alchemy survey, results show that our players are mostly concerned regarding the Alchemy Success Rate and prices of Alchemy items. Thus, in response to our players’ concerns, previous alchemy enhancement rate has been improved and a permanent increase of 10% in the success rate has been applied. Aside from this, discounted price in alchemy related items has been applied today after the inspection to address the requests of our users.

Likewise, as a part of our first wave of action, Reverse Immolation skill cool time modification, Gate of Ruler Entrance Level expansion and Capture the Flag Safe Zones have been applied last weekly server inspection.

Due to some circumstances, we regret but we could not apply all the suggestions but we are considering all sound and constructive suggestions submitted by our players. We promise that we will continuously maintain, manage and try to keep improving our service and game by hearing from our valued players' feedback. Official announcements will be made if we are about to apply your suggestions to the game.

Regarding the Job System improvements, we have gathered the results of GMs’ consultations with the players and have forwarded the suggestions to our Development Department. Discussions regarding the improvements are still ongoing and we will make further notice once decisions have been made regarding the Job System improvements.

Silkroad Online is a game which is made by our players.

We, the GM team, will always value our players’ feedback and suggestions and will do our best to apply them to the game. We encourage our users to be active and give detailed feedbacks that will definitely help us improve the game.

Thank you.

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