Hello This Silkroad Online.
We would like to inform you that we are offering Arabic, Turkish and Spanish email support for your convenience.
If you have any inquiries about Silkroad Online, please do not hesitate to email our Multilingual agents. They would be more than happy to assist you with your concerns.
To send email to customer support, please follow these steps:
1. Log in at Joymax Portal:
http://www.joymax.com/portal/2. Select the Language Version at the upper right hand corner of the page.
3. On the Menu section, go to Support -> My Q&A and then press Contact Support button.
4. Select the corresponding game.
5. Select the category of your inquiry.
6. Put the Title/Subject of your inquiry and then type your concern on the Contents section.
7. Press Submit button.
Thank you.
