Silkroad Online Forums

A community forum for the free online game Silkroad Online. Discuss Silkroad Online, read up on guides, and build your character and skills.

Faq Search Members Chat  Register Profile Login

All times are UTC




Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Payment Error Restitution & Compensation
PostPosted: Mon Jun 12, 2006 5:42 pm 
Ex-Staff
Offline

Joined: Jun 2006
Posts: 521
Silkroad Online wrote:
Payment Error Restitution and Compensation

Date: 6/12/2006
inquiry: 400

Hello. This is Silkroad Online.

For those of you who experienced silk charging issues from 6/8/06 21:00 to 6/10/06 10:00 Silkroad Standard Time, we have not only deposited the silk amount owed to you but also an additional 10% of that amount.

Please check your silk charge history to confirm this (the 10% additional silk will be credited as a gift).


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jun 19, 2006 7:40 pm 
Ex-Staff
Offline

Joined: Jun 2006
Posts: 521
Silkroad Online wrote:
Paypal Payment Error Restoration Information (6/19)
Date : 6/19/2006
inquiry : 4890
Hello. This is Silkroad Online.

Issue regarding Silk not being provided after successful payments on June 17th has been fixed and taken care of on June 18th. The cause of this issue has been found out to be a problem on Paypal side. We are planning to file a complaint to Paypal to prevent such problems from happening in the future.

Regarding this issue, we have restored all Silk that has been purchased, and 10% additional Silk has been provided.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group