YAY
We have determined that the World of Warcraft account ----- has been accessed by someone not authorized to do so by the World of Warcraft Terms of Use (
http://www.worldofwarcraft.com/legal/termsofuse.html).
To protect your privacy and security, we have temporarily disabled this account. Any recurring subscriptions have been suspended to prevent further monetary charges. In order to regain access to the account, you must complete the steps below to secure the account and verify your identity.
Please note that account sharing is a violation of the World of Warcraft Terms of Use, which is in place to help players keep the accounts they play on secure. As such, we are unable to assist any player in regaining access to an account not created in his or her own name.
Please keep this email for your reference until the account recovery process has been completed.
STEP 1: SECURE THE ACCOUNT, YOUR COMPUTER AND YOUR EMAIL ADDRESS
We recommend you read over and apply the following tips to protect yourself and the account in the future. Account compromises can occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or key-logger.
- Keep your login information confidential. Account access can only be shared with one minor of whom you are the parent or guardian. Sharing access with anyone else is a violation of the game's Terms of Use. You are also responsible for every use of an account on which you are listed as the registered player, whether the use was authorized or not.
- Use up-to-date firewall, antivirus, and anti-spyware software to scan your system regularly for viruses, Trojans, and key-loggers.
- Keep your operating system and other software up-to-date and be careful when downloading new software.
- Be wary of "spoof" and scam websites and e-mails that pose as Blizzard Entertainment and request account or personal information. As a reminder, Blizzard Entertainment representatives will *never* ask you for your password.
- Use separate, unique passwords for your email, World of Warcraft, and any other online accounts.
- Change your passwords regularly and keep World of Warcraft account information updated using the Account Management page at
http://www.worldofwarcraft.com/account/.
For additional security tips and information, please visit the following sites:
- Account Security:
http://us.blizzard.com/support/article/21131- Unauthorized Account Access Policy:
http://us.blizzard.com/support/article/20460- World of Warcraft Account Security:
http://us.blizzard.com/support/article/20572 If you are looking for an added layer of security, we currently offer the Blizzard Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the Authenticator works or how to add one to a World of Warcraft account, please visit the Blizzard Authenticator FAQ at
http://us.blizzard.com/support/article/24660.
STEP 2: RECOVER THE ACCOUNT
Once you have taken the appropriate steps to secure the account, your computer, and your email address, please send an email to
wowaccountrecovery@blizzard.com with the following information to regain access to the account:
- Account Name:
- First and Last Name of Registered Player:
- Acknowledgement That Computer Has Been Secured:
- Acknowledgement That the Email Registered to the Account Has Been Secured:
Please be sure to send this request from the email address that is currently registered to this account.
STEP 3: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your email. If you do not receive a reply within 48 hours of sending your email, please resend it to the address listed above.
Please be aware that if unauthorized access to this account continues after the recovery process is complete, it may lead to further action against the account.
Only the Account Administration department can address disputes or questions you may have about the account recovery process. To learn more about how we are able to assist you, please visit us at
http://us.blizzard.com/support/article/21505.
Regards,
Duvarinn
Game Master
Blizzard Entertainment
www.blizzard.comSAVED, i hope
But it means i have a keylogger i think, that sucks balls :(