Area Restriction?

bklyn212 · **Posted:** Tue Apr 17, 2012 3:46 pm

After the Server Inspection on 4/17 I cant log into my account. When i try to log in it says "You are unable to connect due to area restriction" and it tells me to contact customer support. The problem is i cant even contact customer support or post on the FAQ's without being logged into the website. Does anyone know why this might be happening? I live in the USA.

ltsune · **Joined:** Mar 2008 **Posts:** 5751 **Location:**

That really does sound weird. Which version of Silkroad (isro/sro-r), and can't you even log into the website?

I mean, I could maybe remotely understand if they limited the Turkish servers to people form Turkey. But this just sounds strange. Maybe your IP is blocked?

bklyn212 · **Posted:** Tue Apr 17, 2012 5:56 pm

ltsune wrote:

That really does sound weird. Which version of Silkroad (isro/sro-r), and can't you even log into the website?

I mean, I could maybe remotely understand if they limited the Turkish servers to people form Turkey. But this just sounds strange. Maybe your IP is blocked?

I doubt my IP is blocked because i know some people who are also having the same problem

firefinal1 · **Posted:** Tue Apr 17, 2012 5:57 pm

bklyn212 wrote:

ltsune wrote:

That really does sound weird. Which version of Silkroad (isro/sro-r), and can't you even log into the website?

I mean, I could maybe remotely understand if they limited the Turkish servers to people form Turkey. But this just sounds strange. Maybe your IP is blocked?

I doubt my IP is blocked because i know some people who are also having the same problem

Rev6 site has made a front page topic about it.

The Invisible · **Joined:** Jan 2011 **Posts:** 2626 **Location:** Home ._.

I saw some people from Usa, others from Egypt having this problem, so probably it is not your problem alone.

Anyway can you log in to any other accounts or you are blocked from all ?

Edit: Um, i just got this too, it doesn't say anything about ip restriction, just says something like logging in failed, kinda odd since i was online after the inspection a few hours ago but now i can't enter.

bklyn212 · **Posted:** Tue Apr 17, 2012 10:04 pm

The Invisible wrote:

I saw some people from Usa, others from Egypt having this problem, so probably it is not your problem alone.

Anyway can you log in to any other accounts or you are blocked from all ?

Edit: Um, i just got this too, it doesn't say anything about ip restriction, just says something like logging in failed, kinda odd since i was online after the inspection a few hours ago but now i can't enter.

yea i tried to log in from one of my other accounts and it still says the same thing. It tells me to contact joymax support but idk how they expect us to do that and we cant even log in. Hopefully this bug gets fixed soon

lyn · **Joined:** Oct 2011 **Posts:** 6 **Location:** Merseyside

I had the same problem too. Read on rev6 that if you use a VPN it'd work. I downloaded one and it worked, don't know if it was coincidence though. I hope it helps you guys out.

Heres the rev6 article:
http://www.rev6.com/forum/showthread.ph ... er-Website

And here's what I downloaded, it's free too:
http://hotspotshield.com/

Like I said, I hope it helps. =)

Questmaster · **Posted:** Wed Apr 18, 2012 12:47 pm

I had this a few times. I disconnected my pc from the net for 5 minutes, and tried logging in. it worked afterwards. I got DC issues later on, but it stopped after 2 hours.

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