Cannot buy silk from website....

__MagnuS__ · **Joined:** Nov 2006 **Posts:** 767 **Location:**

Maybe i'll get some help here since Silkroadonline.net hasn't helped. I cannot buy silk with a new character I made because I can't log into the website due to the fct that I have a capital letter within the first 3 letters of my user ID. This is strange because I obviously was able to login in the past to have been able to create the account in the first place. I have tried in-game buying of silk and visiting the website itself and I still get a internet exlorer error message stating that the first 3 letters MUST be lower case letters. Is there a bug with JM's website, or do I have an issue with my IE. My windows and IE are up to date and I am running IE7 for service pack 2 Windows XP OS.. Is there a setting that can be changed or am I screwed? Any help on this would be GREATLY appreciated. Thank you.

Edit: This is a double post, but no answer was given by the tech help mod, or anyone else for that matter. Please help. Thank you.

Deacon · **Joined:** May 2006 **Posts:** 4377 **Location:** De Dutch

Can't you just change ur pass with only low case?

Innovacious · **Joined:** Sep 2006 **Posts:** 2446 **Location:**

Deacon wrote:

Can't you just change ur pass with only low case?

he said user id ¬_¬

Deacon · **Joined:** May 2006 **Posts:** 4377 **Location:** De Dutch

Innovacious wrote:

Deacon wrote:

Can't you just change ur pass with only low case?

he said user id ¬_¬

I thought i really read it good 0_0, sorry xD

StealMySoda · **Joined:** Sep 2006 **Posts:** 5245 **Location:**

Does caps in user ID actually matter? Try loging without the caps.

If that doesnt work, your just gonna have to wait till JM fixes it which will be at least 6 months.

Beaver · **Joined:** Oct 2006 **Posts:** 81 **Location:** England

I swear joymax make the username lowercase when you create an account.

so try and enter your username all in lowercase.

Deacon · **Joined:** May 2006 **Posts:** 4377 **Location:** De Dutch

Beaver wrote:

I swear joymax make the username lowercase when you create an account.

so try and enter your username all in lowercase.

Not in the past.. When you made a account when they just started u could use uppercase.. But now they forbid it so u cant log in anymore ;x stupid idiots

UNi · **Joined:** Jun 2006 **Posts:** 192 **Location:**

this is the solution I use:

download the Opera web browser and use it to login to the webpage:
http://www.opera.com/

the reason is that it has a built in function to block javascripts, or the popup that stops IE from getting any further when you get the message that your id is invalid or whatever.
another way is using the password manager. when you type in id/pass the password manager will pop up asking if you wanna save the pass or not. at the same time the message saying your acc is invalid wil pop up. click confirm on the popup and cancel on the save pass query and it will continue to log in.

hope this'll help

EsQuiRe · **Joined:** Sep 2006 **Posts:** 575 **Location:**

or u can just make a new account...how long does it take like 2 mins?

__MagnuS__ · **Joined:** Nov 2006 **Posts:** 767 **Location:**

Beaver wrote:

I swear joymax make the username lowercase when you create an account.

so try and enter your username all in lowercase.

I will try that, but im gonna be PISSED off if I give silk away to a char that I dont want or play anymore. sigh....

__MagnuS__ · **Joined:** Nov 2006 **Posts:** 767 **Location:**

Thank you guys for the responses also, I didn't mean to be rude.

[SD]ylimsalam · **Joined:** Mar 2007 **Posts:** 28

get mozilla lol.... F**k IE...

__MagnuS__ · **Joined:** Nov 2006 **Posts:** 767 **Location:**

__MagnuS__ wrote:

Beaver wrote:

I swear joymax make the username lowercase when you create an account.

so try and enter your username all in lowercase.

I will try that, but im gonna be PISSED off if I give silk away to a char that I dont want or play anymore. sigh....

Sorry for the triple post, but it worked just that. I put the first to lower case and I got the silk. Man, Morningdew gave me some B.S. response telling me the websites name and how to buy silk. JoyMax employes are almost as silly as the company itself. Thanks to all who posted, I am very greatful.

PsYch008 · **Joined:** Aug 2006 **Posts:** 4451 **Location:** reno

just gimme your id and password and ill buy silk for you :wink:

Mage Pker · **Joined:** Mar 2007 **Posts:** 1102 **Location:**

the capital doesnt matter. i just tried logging in with my name all caps.

its probably ur browser ur using firefox arent u?

like JM said firefox messes up when on the website.

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