jarrod wrote:
what i did yesterday was:
- go to
http://www.joymax.com/portal/ & log in
- go to manage account
- confirm to send verification code to your registered email(new email verification system)
- code will be sent to your email. open the mail click the greeen box(in the middle) & paste the code
- from here choose either to change your personal info OR change pw(it's a green & pink box)
- get the change pw box and you need to know your current pw to do it.
correct me if im wrongany1 if you have other ways/alternative do share....if there ;s a bug then im dead..
just remember all the pw u used before(it helps incase of any data base back up rollback)
This only works for the people who used the email verification system before this new fix.
If you want to change your password now you will need your secret answer, since he has not used the email verification system YET
he will get an email in that email there is a code, with the code and the secret answer you can activate email verification
after you activated email verification you wont need the secret answer.