I hear people say and agree that Jagex (company which created and runs the game RuneScape) has great customer support. For the 6 years that I used to play that game I would have agreed with you. But what happens when a company with good customer service and tight security goes too far?
http://www.runescape.com - The updates for December 10th have basically ruined the game. Read in depth if youd like but, in a nutshell, they decided to deal with real world trading (ie. gold buying, goldbots, etc) by restricting players' trading capabilities. Now items are worthless, merchants are jobless, and the economy is plummeting. Players cannot trade to their mules or even loan a poor friend of theirs a nice item. Instead, they must provide items and/or gold that is with a 3,000gold range of the items being received. For example, you must trade an item worth at least 1,000gold for an item worth 4,000gold (prices based on NPC prices I believe).
How does this relate to Silkroad? Everyone complains about poor customer support, bots, goldsellers, etc. Yes, they are a problem and need to be dealt with. Yes they are ruining the game. But heres my question for discussion to you, the community... At what lengths are you willing to go to completely get rid of these pests? What would you sacrifice for no server traffic and an empty grinding spot?
Customer service is critical... but too much can be just as bad as the problems we have now.
No flames or ignorant remarks please. Intelligent debate welcome.
