If its the C++ Run Error, check out the download section of the offical website, but if its "????" error with a little window there's nothing to fix that as of yet. If I remember right it has to do something with the graphics around dw and something we can't solve. As for the download section download the patch if you haven't already and the graphic drivers update. Thats all I can think of the top of my head. Also check out the sticky post on "????" and "C++" problem post in this section of the forums. Correct me if I'm wrong, and hope that solves your friend's problem

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