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eMMen_Mark0s
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Post subject:  Posted: Sun Sep 17, 2006 2:02 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 23
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Booster
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Post subject: Posted: Sun Sep 17, 2006 3:13 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 10
Location: Netherlands
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OMG stupid pll @ @home
I tolt them the problem they said to me srry we cant help you there are to much problems go fix it our self....
I wish i had a nuke to kill them  :P OMG.....
I hope by waiting a couple of days the problem will be over...
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Willemg
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Post subject: Posted: Sun Sep 17, 2006 3:19 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 18
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I just got the same standard email;
Quote: Geachte heer, Hartelijk dank voor uw e-mail. Met dit specifieke probleem kunnen wij u helaas niet via e-mail helpen. Wij vragen u daarom vriendelijk te bellen met onze Klantenservice: 0900 - 0740 (lokaal tarief). Wij helpen u dan graag verder. De Klantenservice is bereikbaar op maandag tot en met vrijdag van 08:00 tot 22:00, op zaterdag en zondag van 10:00 tot 18:00. Wij bieden u onze excuses aan voor het ongemak. Heeft u nog vragen, dan kunt u ook terecht op onze online help via http://help.home.nl/. Wij vertrouwen erop u hiermee voldoende te hebben geinformeerd. Met vriendelijke groet, @Home Afdeling Klantenservice Behandeld door: John van Oosten! But we still need to mail and call to let them know how desperate we are
_________________
GM of ModelMasters at Aege
*** RECRUITING *** lvl 4 guild
http://www.amaliastraat1.nl
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Booster
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Post subject: Posted: Sun Sep 17, 2006 3:27 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 10
Location: Netherlands
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Oke WOOT WOOT
Huston we have a new message
THE SERVER IS IN EXAMINATION OR OUT OF WORKING TIME. CONNECT HTTP://WWW.SILKROADONLINE.CO.KR TO SEE MORE INFORMATION...
mm new website adress lol no more .net :P
LOL but you need a translator :S:S
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sybergirl
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Post subject: Send a message to Troubles@Home Posted: Sun Sep 17, 2006 4:10 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 7
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Hey,
I send a message to troubles@Home with all the mails from @Home.
The look if @Home does good work.
The don't as we see.
I hope the can do something that @Home help there clients better.
If you want send a mail too you must register om this site as supporter.
I hope it helps.
http://www.troublesathome.nl/index.php? ... =aanmelden
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Willemg
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Post subject: Posted: Sun Sep 17, 2006 4:42 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 18
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hehe nice,
I did that to and send it to: klachten@home.nl and support@home.nl
with a copy of all the mails here posted.
I deleted your names.
I asked if they could send it to the teamleader, as someone told us before.
_________________
GM of ModelMasters at Aege
*** RECRUITING *** lvl 4 guild
http://www.amaliastraat1.nl
Last edited by Willemg on Sun Sep 17, 2006 5:35 pm, edited 1 time in total.
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flameigno
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Post subject: Posted: Sun Sep 17, 2006 5:04 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 15
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if this goes on for another weak im droping my dang internet provieder and geting dsl if comcast dosnt server me..... lol....
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kkiller
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Post subject: Posted: Sun Sep 17, 2006 5:22 pm |
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| New Member |
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Joined: Aug 2006
Posts: 42
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the proxied thing does not work for me  
_________________
Lv 7X Pure Str Blade
Mastreires
Cold ( For Buffs )
Light ( for Buffs )
Fire ( For Buffs )
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Chaud
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Post subject: Posted: Sun Sep 17, 2006 5:23 pm |
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| Loyal Member |
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Joined: Apr 2006
Posts: 1950
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kkiller wrote: the proxied thing does not work for me Then post in the correct thread, with a ss or the text of the problem.
_________________
<<banned from SRF for rules violations. -SG>>
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Sjaals2
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Post subject: Posted: Sun Sep 17, 2006 5:55 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 11
Location: The Netherlands
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To make things worse, this is my respond from @SLOOM :
Met dit specifieke probleem kunnen wij u helaas niet via e-mail helpen.
Wij vragen u daarom vriendelijk te bellen met onze Klantenservice: 0900
- 0740 (lokaal tarief). Wij helpen u dan graag verder.
De Klantenservice is bereikbaar op maandag tot en met vrijdag van 08:00 tot 22:00, op zaterdag en zondag van 10:00 tot 18:00. Wij bieden u onze excuses aan voor het ongemak.
Heeft u nog vragen, dan kunt u ook terecht op onze online help via http://help.home.nl/.
Wij vertrouwen erop u hiermee voldoende te hebben geinformeerd.
Met vriendelijke groet,
@Home
Afdeling Klantenservice
Behandeld door: John van Oosten
_________________
LVL 48 full str/glavie/fire
Member of ModelMasters Aege
*** RECRUITING *** lvl 4 guild
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Sjaals2
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Post subject: Posted: Sun Sep 17, 2006 6:02 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 11
Location: The Netherlands
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AND NOW... they expect that i gonna call, to hear a another stupid answer ???  .
What they thinking over there ???
We better don't pay those days at @home, see service contract....
And claim the ticket and pet.........
Never seen such provider, they only sit still and hope there will be a another day...
Hope there are good ISP's here in the Netherlands
_________________
LVL 48 full str/glavie/fire
Member of ModelMasters Aege
*** RECRUITING *** lvl 4 guild
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Willum
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Post subject: Posted: Sun Sep 17, 2006 8:31 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 5
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Another frustraded @Home user over here
It seems @Home is not the party to blame, it aint a dns problem. I believe the IP range @Home is using has been banned, but for what reason? I really would like to know why...
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Sjaals2
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Post subject: Posted: Sun Sep 17, 2006 8:39 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 11
Location: The Netherlands
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Hi Willum,
I guess u haven't right that one.
A helpdesk assistant logged in and describe me the game.
@Home itself can reach it, with the same numbers ....
_________________
LVL 48 full str/glavie/fire
Member of ModelMasters Aege
*** RECRUITING *** lvl 4 guild
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Juey
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Post subject: Posted: Sun Sep 17, 2006 8:39 pm |
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| Active Member |
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Joined: Jun 2006
Posts: 786
Location:
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Ok i got BBB one of the swedish ISP that couldnt access SRO, and this is how i got it to work. First go here http://silkroadforums.com/viewtopic.php?t=16447 I did everything the topic starter wrote in his first post except for one thing. I used Vapors IP and port (as he wrote in the 4th page of this thread: Anyone using proxifier use 68.230.40.118 Port 10777 this works im playing right now and have been all day)
Then it works like wonder
_________________
IGN: Juey007
Celer Silens Mortalis - Swift Silence Deadly
Quit on 20.Mai.2008
My SRO videos: http://www.youtube.com/user/gsquyrb
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kkiller
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Post subject: Posted: Sun Sep 17, 2006 8:47 pm |
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| New Member |
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Joined: Aug 2006
Posts: 42
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IT WORKD ALL HAIL U
_________________
Lv 7X Pure Str Blade
Mastreires
Cold ( For Buffs )
Light ( for Buffs )
Fire ( For Buffs )
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Willum
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Post subject: Posted: Sun Sep 17, 2006 8:52 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 5
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Sjaals2 wrote: Hi Willum,
I guess u haven't right that one.
A helpdesk assistant logged in and describe me the game.
@Home itself can reach it, with the same numbers ....
Ofcourse the helpdesk agent can login, they are not on the same network as we are using! They have a business account, more reliable and stable.
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Willemg
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Post subject: Posted: Sun Sep 17, 2006 8:56 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 18
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i mailed Joymax again;
Quote:
hello,
I cannot connect to the silkroad site and game.
i am the guildmaster of the lvl 4 Modelmasters guild and i really need to get online. but since the update 4 or 5 days ago i cant get online (all the members with my provider (@home)can't )
My monkey is gonna die and also my wolf and my gold ticket is running out.
Now i can't connect i'm getting behind in lvl and exp.points and sp points.
i checked my DNS IP and thats the folloing IP:
DNS- servers XXX.XX.XXX.XX
XXX.XX.XXX.XX
can you help me (all the @home users) to get online again?
tnx and regards,
_________________
GM of ModelMasters at Aege
*** RECRUITING *** lvl 4 guild
http://www.amaliastraat1.nl
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phulshof
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Post subject: Posted: Sun Sep 17, 2006 10:01 pm |
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| Frequent Member |
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Joined: Apr 2006
Posts: 1137
Location:
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Since I'm using XS4ALL I don't have this problem, but should I have been a customer with @home, I think the following email migh thave gotten their attention (copy to all the right people):
Dear sir/madam,
My connection problems with the Silkroad game seem to be an issue between you and Joymax. This game is one of the main reasons for me to have this internet connection, and if you cannot find a solution within 2 days then I will find an ISP that can.
Regards,
.....
Now have all @home SRO players send this type of email, and see how quickly they can fix things.
_________________
[88] Vivace
Pure INT Bard/Cleric, Bard 88, Cleric 88
[83] Pinokkio
Pure INT Force Nuker, Force 83, Cold 83, Lightning 83, Fire 60
[81] Sybian
Pure INT KD Nuker, Bicheon 81, Cold 81, Lightning 81, Fire 60
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Crumpets
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Post subject: Posted: Mon Sep 18, 2006 2:07 am |
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| Forum Legend |
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Joined: Aug 2006
Posts: 7800
Location:
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MOTHERF******
Quote: Dit is een automatisch gegenereerd bericht. Reacties op dit bericht zullen niet in behandeling worden genomen. Geachte @Home abonnee, Bedankt voor uw bericht: Vraag - Internet - Wijzigingen In verband met de vele verzoeken tot wijziging en/of informatie aan de afdeling klantenservice, vragen wij u rekening te houden met een langere antwoordtermijn dan gebruikelijk. Wij vragen daarbij om uw begrip en excuseren ons voor het ongemak. Uiteraard streven wij ernaar uw e-mail op zo een kort mogelijke termijn in behandeling te nemen. We maken van deze gelegenheid gebruik om u te wijzen op onze hulppagina's met informatie over abonnementswijzingen op http://help.home.nl/wijziging. Met vriendelijke groet, Klantenservice @Home Essent Kabelcom Lil' bitches, i'll wait max till tuesday morning. otherwise its a diff ISP, ..... wankers, oh and
@Sinemet, I called @home like on saturday, and got this pretty cool dude, said hes leaving @home soon cause they are shit.. even advised me to switch rofl
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<< banned for being a constant problem. -cin >>
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stockatansky
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Post subject: Posted: Mon Sep 18, 2006 9:41 am |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 13
Location: location
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Probeer is in het volgende bestand:
C:\WINDOWS\system32\drivers\etc\hosts
Dit toetevoegen:
121.128.133.12 http://www.silkroadonline.net
Dan opnieuw opstarten.
Ik weet niet zeker als het werkt.
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Crumpets
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Post subject: Posted: Mon Sep 18, 2006 9:44 am |
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| Forum Legend |
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Joined: Aug 2006
Posts: 7800
Location:
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Site and .exe both still with that ip u gave, won't start up
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<< banned for being a constant problem. -cin >>
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Sinemet
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Post subject: Posted: Mon Sep 18, 2006 11:58 am |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 22
Location:
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Lol, @home just sucks big time. That's why I don't want to work there anymore. It just sucks 
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Willum
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Post subject: Posted: Mon Sep 18, 2006 1:48 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 5
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stockatansky wrote: Probeer is in het volgende bestand: C:\WINDOWS\system32\drivers\etc\hosts Dit toetevoegen: 121.128.133.12 http://www.silkroadonline.netDan opnieuw opstarten. Ik weet niet zeker als het werkt. Nope, this won't work because the @Home problem ain't a DNS problem. The IP range @Home uses has been banned (or whatever), for what reason we still don't know...
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Willemg
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Post subject: Posted: Mon Sep 18, 2006 2:02 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 18
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this is working!! i played yesterday, without dc's and let it run with a stall at night. perfect!
Juey wrote: Ok i got BBB one of the swedish ISP that couldnt access SRO, and this is how i got it to work. First go here http://silkroadforums.com/viewtopic.php?t=16447 I did everything the topic starter wrote in his first post except for one thing. I used Vapors IP and port (as he wrote in the 4th page of this thread: Anyone using proxifier use 68.230.40.118 Port 10777 this works im playing right now and have been all day) Then it works like wonder but,...
only silkroad and the silkroad website did work and nothing else.
so i deleted Proxifier and my internet works fine again and no SRO 
_________________
GM of ModelMasters at Aege
*** RECRUITING *** lvl 4 guild
http://www.amaliastraat1.nl
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Willemg
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Post subject: Posted: Mon Sep 18, 2006 2:06 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 18
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i've got an answer from troubles@home:
Quote: DNS probleem is al meerdere malen door ons aangekaart bij @home (zie
verslagen). Zij draaien eens in de zoveel tijd een scriptje om
reverse-DNS weer te fixen. Ons inziens doen ze dat domweg niet vaak genoeg.
Doei,
Dennis
and from @home to: Quote: Geachte heer, Naar aanleiding van uw e-mail informeren wij u als volgt. Wij hebben inmiddels van meerdere abonnees deze melding ontvangen. Deze meldingen zijn doorgestuurd naar onze Technische Dienst. Zij zullen dit probleem nader gaan onderzoeken en zo spoedig mogelijk oplossen. Wij vragen u om uw geduld. Onze excuses voor het ongemak. Heeft u nog vragen, dan kunt u ook terecht op onze online help via http://help.home.nl/. Wij vertrouwen erop u hiermee voldoende te hebben geinformeerd. Met vriendelijke groet, @Home Afdeling Klantenservice Behandeld door: Silvia Janssen but from Joymax,.... nothing, again
_________________
GM of ModelMasters at Aege
*** RECRUITING *** lvl 4 guild
http://www.amaliastraat1.nl
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eMMen_Mark0s
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Post subject: Posted: Mon Sep 18, 2006 3:41 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 23
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mhhh..... 2 days ago they said: only 2 days and then it is fixed...
now it's 2 days later...
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Power2All
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Post subject: Posted: Mon Sep 18, 2006 7:02 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 1
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Use different DNS servers.
18.70.0.160
18.71.0.151
Should be working.
I would advice to put it back to Automatic when @home fixed the issue.
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Willum
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Post subject: Posted: Mon Sep 18, 2006 8:33 pm |
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| Hi, I'm New Here |
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Joined: Sep 2006
Posts: 5
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Power2All wrote: Use different DNS servers.
18.70.0.160
18.71.0.151
Should be working.
I would advice to put it back to Automatic when @home fixed the issue.
Again, it ain't a dns problem so don't bother trying this. A lot of ip ranges has been banned by Joymax for whatever reason, including the ranges @Home uses. The only party who can solve this problem is Joymax.
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