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Board index » SRF News and Site Discussion » Technical Help

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Wispy
 Post subject: IP Ban??
PostPosted: Sun Jul 22, 2007 6:18 am 
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Posts: 14
I have the same problem as other people here listed on the site:

-I cannot access http://www.silkroadonline.net
-My SRO client says it is undergoing server inspection and cannot open
-I CAN access the sro website using a proxy
-This all started when the bot ban update came out the other day, the client worked that day, then I dced and haven't been able to log on since
-I have never had this problem before this current update of SRO's

I have also recently purchased Silk and started a new premium ticket and I am very irate. I would complain about this on the official website but, as I stated, I cannot access it and it appears they do not have an e-mail address with which to send technical issues.

Any help would be appreciated, thanks.
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QuickSandSlowly
 Post subject:
PostPosted: Sun Jul 22, 2007 6:19 am 
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What is your ISP?
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Wispy
 Post subject:
PostPosted: Sun Jul 22, 2007 6:20 am 
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Shaw Cable in Canada
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QuickSandSlowly
 Post subject:
PostPosted: Sun Jul 22, 2007 6:22 am 
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Wispy wrote:
Shaw Cable in Canada

As I expected, seems that only people using Shaw are experiencing the problem, someone have already reported this to shaw it should be fixed sometime or after tomorrow. I have this problem also and I think it's not an IP ban just wait it out. :D Don't worry I'm more frustrated than you.
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Wispy
 Post subject:
PostPosted: Sun Jul 22, 2007 6:24 am 
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Oh wow, Shaw huh? Thanks for the info. I think I'll call and bitch at them for a bit just for good measure! :banghead:

I wonder if I can get them to reimburse me for my premium ticket wasted days :?


Last edited by Wispy on Sun Jul 22, 2007 6:26 am, edited 1 time in total.

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QuickSandSlowly
 Post subject:
PostPosted: Sun Jul 22, 2007 6:25 am 
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Wispy wrote:
Oh wow, Shaw huh? Thanks for the info. I think I'll call and bitch at them for a bit just for good measure! :banghead:

lol i've already tried that, the wait was 16 minutes or more so i hung up. lol
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Wispy
 Post subject:
PostPosted: Sun Jul 22, 2007 6:28 am 
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16 minutes? I waited for almost an hour and the "internet technical support agent" was more useless than my mom, who btw is not entirely sure how to use hotmail 90% of the time.

PS. I love my mom, she's just computer illiterate :love:
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TrentonD
 Post subject:
PostPosted: Sun Jul 22, 2007 6:38 am 
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Posts: 12
Check this thread Wispy:

http://www.silkroadforums.com/viewtopic.php?t=51535

Towards the end you'll see a bunch of us who all use Shaw having the same problem... I've always hated Shaw!
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Juicy
 Post subject:
PostPosted: Sun Jul 22, 2007 6:44 am 
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i had telus untill they went on strike and then we moved to shaw :banghead: :banghead: :banghead:
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Wispy
 Post subject:
PostPosted: Sun Jul 22, 2007 6:53 am 
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If SHAW doesn't get this fixed ASAP its back to Telus I go. Do I hate Canada? Or do we just have crappy technology? WHAT IS THIS??

:banghead:
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Juicy
 Post subject:
PostPosted: Sun Jul 22, 2007 7:04 am 
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My brother called shaw and they said theres nothing they can do about it at the moment...
they also said they lost alot of connections in the asia area so its a problem with shaw for sure.
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QuickSandSlowly
 Post subject:
PostPosted: Sun Jul 22, 2007 7:42 am 
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Juicy wrote:
My brother called shaw and they said theres nothing they can do about it at the moment...
they also said they lost alot of connections in the asia area so its a problem with shaw for sure.

The strange thing is I can play CSRO np...
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Juicy
 Post subject:
PostPosted: Sun Jul 22, 2007 7:57 am 
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i didnt say they lost the csro connection i was mainly pointing out isro... :banghead: :banghead:
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QuickSandSlowly
 Post subject:
PostPosted: Sun Jul 22, 2007 7:59 am 
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Juicy wrote:
i didnt say they lost the csro connection i was mainly pointing out isro... :banghead: :banghead:

Ok calm down buddy...
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disconnected2007
 Post subject:
PostPosted: Sun Jul 22, 2007 8:24 am 
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http://www.silkroadforums.com/viewtopic.php?t=51593

lets discuss there
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QuickSandSlowly
 Post subject:
PostPosted: Sun Jul 22, 2007 6:50 pm 
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FUCKERS I FIXED IT!!! BY MY Farking SELF OWNED OWNED OWNED!!!
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Wispy
 Post subject:
PostPosted: Sun Jul 22, 2007 8:42 pm 
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Posts: 14
Everything just started working for me today, so either Shaw fixed it whatever. YAY!!
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