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[ 11 posts ] |
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Casey613
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Post subject: Chargeback and 100 years banishment  Posted: Mon Oct 01, 2007 3:40 pm |
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| Banned User |
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Joined: Jul 2007
Posts: 2926
Location: Somewhereee
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Apparently my sister needed more cash to buy puma shoes and other stuff on eBay so she canceled the latest payments on PayPal. This has happend to me before in other MMOs and shortly after I paid again and my account was unbanned, however, a friend told me that this kind of system is not applied in SilkRoad Online...
If it is applied, can someone explain me how to reach JM?
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Casey613
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Post subject: Posted: Mon Oct 01, 2007 8:52 pm |
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| Banned User |
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Joined: Jul 2007
Posts: 2926
Location: Somewhereee
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Yeah that was very helpful, thanks for putting all your effort into the matter man 
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ltrbojevic
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Post subject: Posted: Mon Oct 01, 2007 9:02 pm |
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Joined: Sep 2007
Posts: 328
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Once chargeback happens, the only way to get unbanned is to pay it if i'm correct, other then that there is no way to contact JM or get unbanned
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Casey613
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Post subject: Posted: Mon Oct 01, 2007 10:20 pm |
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| Banned User |
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Joined: Jul 2007
Posts: 2926
Location: Somewhereee
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Once you're banned there's no way to use the website when logged...
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phulshof
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Post subject: Posted: Tue Oct 02, 2007 5:35 am |
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| Frequent Member |
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Joined: Apr 2006
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They used to have information for this on the SRO website, but I cannot find it, so I'll have to try it from my memory:
1. Get Paypal to undo the chargeback. Do NOT send a NEW payment.
2. Get Paypal to send JoyMax an email at pay@silkroadonline.net and paypro@silkroadonline.net (I'm not sure which of the 2 they use these days) stating that the chargeback has been reversed, and to reinstate your character.
3. Patiently wait until they fix your account, or send Morningdew an email at joymax.usa@gmail.com to speed up the process. This may take a few weeks; they're rather busy lately.
Never send them your password; they won't need it.
_________________
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[83] Pinokkio
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truez
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Post subject: Posted: Tue Oct 02, 2007 7:58 am |
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| Frequent Member |
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Joined: Jan 2007
Posts: 1288
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phulshof wrote: They used to have information for this on the SRO website, but I cannot find it, so I'll have to try it from my memory: 1. Get Paypal to undo the chargeback. Do NOT send a NEW payment. 2. Get Paypal to send JoyMax an email at pay@silkroadonline.net and paypro@silkroadonline.net (I'm not sure which of the 2 they use these days) stating that the chargeback has been reversed, and to reinstate your character. 3. Patiently wait until they fix your account, or send Morningdew an email at joymax.usa@gmail.com to speed up the process. This may take a few weeks; they're rather busy lately. Never send them your password; they won't need it. Does any of these work these days 
_________________
Cheers,
Truez
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phulshof
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Post subject: Posted: Tue Oct 02, 2007 8:27 am |
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| Frequent Member |
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Joined: Apr 2006
Posts: 1137
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I have no idea. I don't let other people use my paypal account, so I don't suffer from these kinds of problems. 
_________________
[88] Vivace
Pure INT Bard/Cleric, Bard 88, Cleric 88
[83] Pinokkio
Pure INT Force Nuker, Force 83, Cold 83, Lightning 83, Fire 60
[81] Sybian
Pure INT KD Nuker, Bicheon 81, Cold 81, Lightning 81, Fire 60
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Casey613
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Post subject: Posted: Wed Oct 10, 2007 1:03 am |
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| Banned User |
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Joined: Jul 2007
Posts: 2926
Location: Somewhereee
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Foss, did you find that number? It has happend again, to a union member of mine..
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