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 Post subject: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 12:59 pm 
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What do you think about it?

PS: Don't say "OMG No yellow boxes!" XD

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 1:02 pm 
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IMO this farking email thing is just a scam of Joymax. They realised that people are complaining noone cares their opinions so now they are pretending as they care!

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 1:06 pm 
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Would this suggestion work though? What about Internet Cafes in places like Egypt and Turkey that host Silkroad. Surely they have more than 5-10 Computers? It would massively limit the number of bots though.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 1:10 pm 
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I think this email service is just a new computer and system recive messeges and reject all of them . it writes the e-mail. then resend it ... LOL!!!!

menz... JM Fail . thats all to say.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 1:52 pm 
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K found it...
I was asking about the re put the CTF spawn point for not being spam killed,and here the answer:
Quote:
Hello. this is Silkroad Online.


Dear Valued Customer,



Greetings from Joymax Customer Support Team!





We received your email regarding the spawn point for the CTF event.

If you have any suggestions about the CTF spawn point please do not hesitate to tell us were open for new ideas and rest assured that we will be forwarding it to the game administrator for further studies. Thank you for your continuous support have a great day!



Thank you for emailing Joymax Customer Support.

For further details and support, kindly visit our website at http://www.joymax.com/silkroad.



Sincerely yours,

Joymax Customer Support Team

Yea yea I think they read and they just said something like "w t f ctf ok hmmmm i will copy my answer from previus question hehe yea my work is so easy!"
Edit:More I read this more I think that it's a robot not a real
person who answer...LOL

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 2:13 pm 
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hahaha anyone that sends a message to them get the same reply.. lol good luck with that new service

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 2:16 pm 
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firefox6 wrote:
hahaha anyone that sends a message to them get the same reply.. lol good luck with that new service


The link in your sig is dead ... I think it is time for you to change your sig :)

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 2:30 pm 
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lol pure crap

just look at the v after the happy face
(ctrl+vvvvvvvv?)

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 3:37 pm 
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Clawdite wrote:
Would this suggestion work though? What about Internet Cafes in places like Egypt and Turkey that host Silkroad. Surely they have more than 5-10 Computers?


I don't really care about internet cafes, unless the players have PT then they will have to wait or try another game.


Clawdite wrote:
It would massively limit the number of bots though.


WIN (For players able to log in) WIN (For joymax more real players = more chance to sell silk)

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 4:32 pm 
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So 2 possible answers:

1º Joymax have the same employeer in a little room, with 1 CocaCola and 2 Pizza's, "reading" the emails and response the same to all.
2º Joymax have a mailbot for response the questions, example:

Code:
$title = GetTitle
$happyface = ^__^

if msgbox = 1 then
send("Hello. this is Silkroad Online.


Dear Valued Customer,



Greetings from Joymax Customer Support Team!





We received your email regarding the $title.

If you have any suggestions about the $title please do not hesitate to tell us were open for new ideas and rest assured that we will be forwarding it to the game administrator for further studies. Thank you for your continuous support have a great day! $happyface



Thank you for emailing Joymax Customer Support. $happyface

For further details and support, kindly visit our website at http://www.joymax.com/silkroad.



Sincerely yours,

Joymax Customer Support Team $happyface")
sleep(forever)


PS: Is a joke code XD

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 5:24 pm 
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Post wrote:
Clawdite wrote:
Would this suggestion work though? What about Internet Cafes in places like Egypt and Turkey that host Silkroad. Surely they have more than 5-10 Computers?


I don't really care about internet cafes, unless the players have PT then they will have to wait or try another game.


Clawdite wrote:
It would massively limit the number of bots though.


WIN (For players able to log in) WIN (For joymax more real players = more chance to sell silk)


No, JM would lose. Premium is worth more. >.> More traffic = more people buying premium to log in.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 7:55 pm 
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Clawdite wrote:
Would this suggestion work though? What about Internet Cafes in places like Egypt and Turkey that host Silkroad. Surely they have more than 5-10 Computers? It would massively limit the number of bots though.


I started playing SRO in a PC club with my friends. The club has diff IP for each PC. Where is the problem?

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 8:02 pm 
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Bg_DrEaM wrote:
Clawdite wrote:
Would this suggestion work though? What about Internet Cafes in places like Egypt and Turkey that host Silkroad. Surely they have more than 5-10 Computers? It would massively limit the number of bots though.


I started playing SRO in a PC club with my friends. The club has diff IP for each PC. Where is the problem?


Unless that place has different ISP or atleast separate connection for every computer, then yes they have.

If they connect through a router they just have different LOCAL IP's. Silkroad only recognizes the global IP... It doesn't care whether the local IP is different or not.


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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 8:14 pm 
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Well we had like 40 PC's and there were times we were playing on ALL of them. Idk how that was happending, but it was. And if i remember correctly back then the limit per IP was lower?

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 9:08 pm 
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Clawdite wrote:

No, JM would lose. Premium is worth more. >.> More traffic = more people buying premium to log in.




The game is designed get to harder to level and take longer over time, after investing so much time some would use the item mail to help with this. As a new player if you found it hard to log on and don't know what the game has to offer or what it is about due to limited players able to help in jangan etc.

Its been discussed in many topic's, simply comes down to maths.

More real players = more chance to sell silk:

If 10% of a server community uses silk @ present that = 90% that don't and you forget a PT offers more that just log in. Seed/fruit quests, 5/10% bouns 3/5 hours 100 exp/sxp. What happens when a player gets to the cap, will they still spend the normal amount on silk every 4 weeks ? The item mall sells more that just PT's. New players = larger customer base = more chance to sell silk over the long term as they progress in game. Its marketing and economics.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 9:53 pm 
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Bg_DrEaM wrote:
Well we had like 40 PC's and there were times we were playing on ALL of them. Idk how that was happending, but it was. And if i remember correctly back then the limit per IP was lower?

"Back in the day" the limit was...

umm...

I don't remember any limit until 80 cap came out, and then it was 30.

But it could have existed and I just may not have heard of it.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 11:27 pm 
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OMG NO YELLOW BOXES


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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 11:32 pm 
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lol, atleast the reply had something to do with the msg you sent lol.

I thought they would use the same msg for all their replies.


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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 11:41 pm 
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Shadowfox542 wrote:
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OMG NO YELLOW BOXES


lol.

he bots XD

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Sun Jan 25, 2009 11:44 pm 
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looks automated. Adding the subject in one spot then all the same. Nothing will change from their "customer service".

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 12:40 am 
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where did it say rejected

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 1:21 am 
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Post wrote:
Clawdite wrote:

No, JM would lose. Premium is worth more. >.> More traffic = more people buying premium to log in.




The game is designed get to harder to level and take longer over time, after investing so much time some would use the item mail to help with this. As a new player if you found it hard to log on and don't know what the game has to offer or what it is about due to limited players able to help in jangan etc.

Its been discussed in many topic's, simply comes down to maths.

More real players = more chance to sell silk:

If 10% of a server community uses silk @ present that = 90% that don't and you forget a PT offers more that just log in. Seed/fruit quests, 5/10% bouns 3/5 hours 100 exp/sxp. What happens when a player gets to the cap, will they still spend the normal amount on silk every 4 weeks ? The item mall sells more that just PT's. New players = larger customer base = more chance to sell silk over the long term as they progress in game. Its marketing and economics.


Well, you're forgetting that a lot of gold bots have premium themselves; you're also forgetting most of the server is composed of bots and almost all bot players have some sort of premium.

New players...probably won't get premium since they're not high level enough to enjoy the game. So, in the end...I don't know >.> Seems like...server traffic = good (for JM)

*edit* btw, I don't like traffic...I'm writting this AS I play the log in pre-game...

edit2* god damn it...logged into the wrong account

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 2:19 am 
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Here's my request. It seems they actually do have people on hand to do support, judging from OP's delayed reply (he sent his request at 6:35am KST) and the difference between our responses. Must be just the one guy who does the ^_^v thing. Also, they parsed out my semicolon so it looks like I wrote a run-on sentence. :x


Attachments:
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ticket.jpg [ 192.37 KiB | Viewed 5509 times ]

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 2:23 am 
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It looks like they're really "trying" to help us, but I wanna see some in game results first :roll:

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 5:40 am 
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Cruor wrote:
Here's my request. It seems they actually do have people on hand to do support, judging from OP's delayed reply (he sent his request at 6:35am KST) and the difference between our responses. Must be just the one guy who does the ^_^v thing. Also, they parsed out my semicolon so it looks like I wrote a run-on sentence. :x


i think they said that cuz u was a premuim plus user....
they just looked at ur messege:
*Oo This is a silk buyer, dont let messege go to replay machine*
then he just answerd u by things that they wont ever make.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 7:39 am 
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Joymax caring? fkn rofl.

They are all copy.paste responses...

Dear "Valued" customer? lol. just lol.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Mon Jan 26, 2009 10:14 am 
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Joymax is not worth pming guys they don't care about us only the money.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Wed Jan 28, 2009 2:13 am 
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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Wed Jan 28, 2009 3:26 am 
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Don't matter what their answer is, I'm pretty sure it's in some way automated, and I doubt they care even a little bit. If they did care about anything any costumer would say, they'd at least do something about bots.

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 Post subject: Re: Fail [Request rejected XD]
PostPosted: Thu Jan 29, 2009 2:32 am 
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Farking idiots. That's why this games dying. People think every tiny thing they do is nothing, it's an improvement, shut the **** up before they change their mind and go back to 0 bot bans, 0 activity, 0 updates, 0 responses.

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