|
Silkroad Online
|
Silkroad Forums
|
Affiliates
|



|
|
View unanswered posts | View active topics
Author |
Message |
DarkJackal
|
Post subject: Newegg Posted: Thu Jan 29, 2009 11:42 pm |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
So I just recently ordered some stuff on Newegg.com, I checked it a while later, Status:Void, I call and see what the problem is, they canceled it and the reason is "Fraud", they don't even say why. After that gets straightened out(but still never gave a reason why) they say 2-3 days before I get my money back. 2-3 days later, no money, called em and they say 4-5 days. 4-5 days later, called up the credit card company, they say they need a fax from newegg, called up newegg, 24-48 hours to send a fax. 48 hours later, no money, called the credit card company, they didn't get a fax. Called newegg, they said they would send a request to the person who was supposed to send the fax to see whats goin on, "how long will it take this time?" "Don't know".
It's been 9 days Newegg.com has taken my order, and canceled it due to fraud but still thought it appropriate to take my money lol. Anyone had any problems with em like that? It's gettin pretty annoying, it's like they are trying to just keep it.
-.-.
_________________
|
|
Top |
|
 |
AcesHigh
|
Post subject: Re: Newegg Posted: Thu Jan 29, 2009 11:52 pm |
|
Casual Member |
 |
 |
Joined: Jan 2009 Posts: 78 Location:
|
Bought from them and Ncix and haven't had any problems before. Hope it gets sorted out. Out of curiosity what were you buying?
_________________
|
|
Top |
|
 |
Reise
|
Post subject: Re: Newegg Posted: Thu Jan 29, 2009 11:55 pm |
|
Forum Legend |
 |
 |
Joined: May 2006 Posts: 6650 Location:
|
Call again and tell them they should find out, or you will pursue legal action.
People hate that phrase.
_________________
|
|
Top |
|
 |
DarkJackal
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 12:02 am |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
AcesHigh wrote: Bought from them and Ncix and haven't had any problems before. Hope it gets sorted out. Out of curiosity what were you buying? Video Card, Power Supply, Mic, Speakers, Xbox controller and Live Card. Around $350.
_________________
|
|
Top |
|
 |
Sacchin
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 12:35 am |
|
Addicted Member |
 |
Joined: Sep 2007 Posts: 2797
|
Reise wrote: Call again and tell them they should find out, or you will pursue legal action I know I would >___>
_________________ <<- Banned by request ->>
Cya 'round - Sacchin~
|
|
Top |
|
 |
Grimjaw
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 12:59 am |
|
Elite Member |
 |
 |
Joined: Nov 2006 Posts: 5136 Location: Final Fantasy Versus 13.
|
Reise wrote: Call again and tell them they should find out, or you will pursue legal action.
People hate that phrase.
_________________ Bmw 6 Series owner. Bleach fan. Music Fan.
Reise for Mod. ~ Those who make peaceful revolution impossible will make violent revolution inevitable..
|
|
Top |
|
 |
dom
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 1:20 am |
|
Joined: Mar 2006 Posts: 9967 Location: västkustskt
|
Reise wrote: Call again and tell them they should find out, or you will pursue legal action.
People hate that phrase. When people tell me that over the phone I lol.
_________________
|
|
Top |
|
 |
parry36
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 4:35 am |
|
Banned User |
 |
 |
Joined: Oct 2007 Posts: 402 Location: Minneapolis, MN
|
I have bought a bit from Newegg, one time I had a problem but it was fixed very quickly. I think they have good customer service.
_________________ << banned for proof of botting. -cin >>
|
|
Top |
|
 |
MiKe 51-50
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 5:08 am |
|
Frequent Member |
 |
 |
Joined: Dec 2006 Posts: 1284 Location:
|
Happened to me once but they just voided the sale and I hada rebuy the items. They are making sure the money they are getting wont get chargedback.
_________________
|
|
Top |
|
 |
DarkJackal
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 6:30 am |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
MiKe 51-50 wrote: Happened to me once but they just voided the sale and I hada rebuy the items. They are making sure the money they are getting wont get chargedback. Yea that's what they did, they voided my order, told me i'd have to re order it, but haven't given my money back yet. Buy why are they making sure it doesn't get charged back since they are the ones that voided it -.-.
_________________
|
|
Top |
|
 |
MiKe 51-50
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 7:23 am |
|
Frequent Member |
 |
 |
Joined: Dec 2006 Posts: 1284 Location:
|
DarkJackal wrote: MiKe 51-50 wrote: Happened to me once but they just voided the sale and I hada rebuy the items. They are making sure the money they are getting wont get chargedback. Yea that's what they did, they voided my order, told me i'd have to re order it, but haven't given my money back yet. Buy why are they making sure it doesn't get charged back since they are the ones that voided it -.-. Yea what happened with mine was they went to charge the card but my card was never used online at the time so my company paused the transaction for a day till they called me and newegg canceled it thinking it was stolen. Probably happen the same way but the charge went through after it was voided.
_________________
|
|
Top |
|
 |
LillDev!l
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:48 am |
|
Addicted Member |
 |
 |
Joined: Aug 2007 Posts: 2587 Location: OTL&OG
|
After the 4-5 days i'dd have called them like "You Will fax my creditcard company now, and you will send me a CC, if i dint receive anything within 3 more days legal action will be taken >:D
_________________
|
|
Top |
|
 |
Sharp324
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:51 am |
|
Banned User |
 |
 |
Joined: Jan 2007 Posts: 4383 Location:
|
LillDev!l wrote: After the 4-5 days i'dd have called them like "You Will fax my creditcard company now, and you will send me a CC, if i dint receive anything within 3 more days legal action will be taken >:D I would lmao at that, usually its a bunch of dumbasses who has no idea about anything.
_________________ ------------------------------
|
|
Top |
|
 |
TOloseGT
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 11:30 am |
|
Forum Legend |
 |
 |
Joined: Sep 2006 Posts: 7129 Location:
|
newegg could be good, but sometimes it just gets retardedly stupid.
i'm waiting for my new vid card, apparently, my card was denied or somethin, but i checked wit my bank and they said nope everything's fine, and newegg has this thing where they try again after 1-2 business days to verify the card. it's been 4 business days and my order is still there, but the card is still being verified.
_________________
|
|
Top |
|
 |
DarkJackal
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 1:07 pm |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
I'll call again later today if the money isn't back yet, hopefully it is >.>.
Forgot to mention also there was a couple sales I had on some of the stuff, it was just like 10 bucks or so with those promo codes, when I told em about it and that they ended and I missed it since they canceled it, they were just like "well its only $10" lol >.>.
Think i'll try to find the stuff from somewhere else though when I get it >.>, I still like Newegg and i'll hope it's just some 1 time problem, but i'm tired of waitin and I want mah shit! lol =x.
_________________
|
|
Top |
|
 |
pr0klobster
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 2:29 pm |
|
Frequent Member |
 |
 |
Joined: Oct 2007 Posts: 1427 Location:
|
Never had a problem with Newegg, and over the last 3 years I've bought over $2500 worth of computer parts from them. I hope for all our sakes it's a one-time deal, because if their customer service drops below their usual level I'll have to seek alternatives 
_________________ If faith is a crutch, I'm not limping anymore.
|
|
Top |
|
 |
DarkJackal
|
Post subject: Posted: Fri Jan 30, 2009 6:55 pm |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
Got the money back finally lol, went ahead and reordered from them though >.>.
#Status: Charged
Hope it stays that way this tiem~
_________________
|
|
Top |
|
 |
satman83
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 9:23 pm |
|
Site Contributor |
 |
 |
Joined: Oct 2006 Posts: 9541 Location: London
|
what kind of stuff do they sell? is it like amazon?
_________________
|
|
Top |
|
 |
Sacchin
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 9:27 pm |
|
Addicted Member |
 |
Joined: Sep 2007 Posts: 2797
|
satman83 wrote: what kind of stuff do they sell? is it like amazon? Electronics and stuff. No it's not like Amazon. Amazon sucks xD http://www.newegg.com/
_________________ <<- Banned by request ->>
Cya 'round - Sacchin~
|
|
Top |
|
 |
Love
|
Post subject: Re: Posted: Fri Jan 30, 2009 9:56 pm |
|
Elite Member |
 |
 |
Joined: Nov 2007 Posts: 5336 Location:
|
DarkJackal wrote: Got the money back finally lol, went ahead and reordered from them though >.>.
#Status: Charged
Hope it stays that way this tiem~ is a good idea to always buy your cheapest part first when buying online from anywhere for the first time.
_________________
Guild Wars 2, Isle of Janthir (NA) Peace is a lie, there is only passion. Through passion, I gain strength. Through strength, I gain power. Through power, I gain victory. Through victory, my chains are broken.
|
|
Top |
|
 |
DarkJackal
|
Post subject: Re: Re: Posted: Fri Jan 30, 2009 9:58 pm |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
Love wrote: DarkJackal wrote: Got the money back finally lol, went ahead and reordered from them though >.>.
#Status: Charged
Hope it stays that way this tiem~ is a good idea to always buy your cheapest part first when buying online from anywhere for the first time. Not my first time buying from newegg though, I bought ram from em a while ago, came in a few days and worked great. But yea, that seems like a good idea, thanks ;d
_________________
|
|
Top |
|
 |
Love
|
Post subject: Re: Re: Posted: Fri Jan 30, 2009 10:03 pm |
|
Elite Member |
 |
 |
Joined: Nov 2007 Posts: 5336 Location:
|
DarkJackal wrote: Love wrote: DarkJackal wrote: Got the money back finally lol, went ahead and reordered from them though >.>.
#Status: Charged
Hope it stays that way this tiem~ is a good idea to always buy your cheapest part first when buying online from anywhere for the first time. Not my first time buying from newegg though, I bought ram from em a while ago, came in a few days and worked great. that sucks then but i always play it safe and in situations like yours when i dont know how the site has changed since the last time i bought from them i do as i mentioned earlier. btw newegg has excellent reputation and i also buy from them so glad you sorted it out ( this hasnt happen to me the 2 times i have bought from them ).
_________________
Guild Wars 2, Isle of Janthir (NA) Peace is a lie, there is only passion. Through passion, I gain strength. Through strength, I gain power. Through power, I gain victory. Through victory, my chains are broken.
|
|
Top |
|
 |
Grimjaw
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:04 pm |
|
Elite Member |
 |
 |
Joined: Nov 2006 Posts: 5136 Location: Final Fantasy Versus 13.
|
dom wrote: When people tell me that over the phone I lol. At work or at home?
_________________ Bmw 6 Series owner. Bleach fan. Music Fan.
Reise for Mod. ~ Those who make peaceful revolution impossible will make violent revolution inevitable..
|
|
Top |
|
 |
satman83
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:11 pm |
|
Site Contributor |
 |
 |
Joined: Oct 2006 Posts: 9541 Location: London
|
Sacchin wrote: satman83 wrote: what kind of stuff do they sell? is it like amazon? Electronics and stuff. No it's not like Amazon. Amazon sucks xD http://www.newegg.com/ 
_________________
|
|
Top |
|
 |
XMoshe
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:36 pm |
|
Ex-Staff |
 |
 |
Joined: Apr 2006 Posts: 17293 Location: Ghosting around
|
You bought from them before and I'm pretty sure you need an account there. So why did they have to check it again lol >.>
_________________
Props to chrisorg for the sig <3
|
|
Top |
|
 |
DarkJackal
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:38 pm |
|
Elite Member |
 |
 |
Joined: Feb 2006 Posts: 6119 Location: A den~
|
XMoshe wrote: You bought from them before and I'm pretty sure you need an account there. So why did they have to check it again lol >.> iuno lol, they never said why they did it.
_________________
|
|
Top |
|
 |
Kirkaldi
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 10:38 pm |
|
Veteran Member |
 |
 |
Joined: Jul 2008 Posts: 3083 Location: nyc
|
satman83 wrote: Sacchin wrote: satman83 wrote: what kind of stuff do they sell? is it like amazon? Electronics and stuff. No it's not like Amazon. Amazon sucks xD http://www.newegg.com/  how do you not know about it? noob 
_________________
|
|
Top |
|
 |
Sacchin
|
Post subject: Re: Newegg Posted: Fri Jan 30, 2009 11:18 pm |
|
Addicted Member |
 |
Joined: Sep 2007 Posts: 2797
|
ThiefzV2 wrote: amazon > newegg  gotta love my free shipping  When sellers on Amazon won't answer your e-mails when you want to cancel an order cause they are greedy and Amazon says "I can't help you". That's when they suck the hardest.
_________________ <<- Banned by request ->>
Cya 'round - Sacchin~
|
|
Top |
|
 |
Who is online |
Users browsing this forum: No registered users and 11 guests |
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot post attachments in this forum
|
|