Newegg

Love · **Joined:** Nov 2007 **Posts:** 5336 **Location:**

ThiefzV2 wrote:

amazon > newegg

gotta love my free shipping

no, please dont ever say that again, you are sucking what little valuable knowledge people get from the internet. newegg = reliable with pretty much the best deals in the world and did i mention reliable ?

H0lyLOL · **Joined:** Jan 2009 **Posts:** 9 **Location:**

oh my what a mess for you DJ...
no money back hmm but money back anyway what i see..
what a bad service...

Sacchin · **Joined:** Sep 2007 **Posts:** 2797

H0lyLOL wrote:

oh my what a mess for you DJ...
no money back hmm but money back anyway what i see..
what a bad service...

*Sniffs the air* I think I smell a weasel. I could be wrong.

Grimjaw · **Posted:** Fri Jan 30, 2009 11:46 pm

H0lyLOL wrote:

oh my what a mess for you DJ...
no money back hmm but money back anyway what i see..
what a bad service...

Amazing, simply amazing.

H0lyLOL · **Joined:** Jan 2009 **Posts:** 9 **Location:**

Sacchin wrote:

H0lyLOL wrote:

oh my what a mess for you DJ...
no money back hmm but money back anyway what i see..
what a bad service...

*Sniffs the air* I think I smell a weasel. I could be wrong.

I think you have wrong ... no weasel :wink:

Sacchin

Oh Grimjaw..

Mousetrap · **Joined:** Mar 2008 **Posts:** 817 **Location:**

That's really odd.. first thing I've ever heard bad about newegg, usually their customer support is awesome.

I love that site.. it's the best and cheapest place to buy pc shit. Also the reviews are very informative to help you pick out what you're looking for, rofl @ amazon > newegg.

I've ordered from them multiple times, only had to actually phone them once for a DOA psu (probably died through shipping.. beatup box, fck ups.) took less than 5 minutes on the phone and they gave a 100% refund, no restocking fee or anything. Love em. In fact, I just ordered an antec 900 case, 320gb harddrive and a sunbeam core contact freezer CPU heatsink last night.

dom · **Posted:** Sat Jan 31, 2009 4:19 am

Grimjaw wrote:

dom wrote:

When people tell me that over the phone I lol.

At work or at home?

Phone, fax, e-mail, and mail.

I work for http://www.airfrance.com and http://www.a-club.com

I get people that alway say stupid shit like that but don't read the terms and conditions. Even if you do carry out a law suit, the buffer period to render products and services is so long that they could hold onto your money forever, credit it back to you at the very end, and keep a portion of that money in fees that they could have waived if you were nicer.

When you need something done you need the people that are able to do things to be on your side. You need to be direct, efficient, polite, and persistent. You ask for something to be done, you make sure they CC you and document; you also document everything yourself (names, times, durations), notify them and every time you call you should bring up the material you documented.

You don't tell them to do something or else, you make them feel obligated to see your issue to the end.

TOloseGT · **Joined:** Sep 2006 **Posts:** 7129 **Location:**

..... amazon, they charged me for amazon prime which i didn't even sign up for. i didn't even know what it was until i checked my bill and there it was and i was like wtf $80?? had to google it to see what it was, apparently, other ppl were duped into it as well.

Reise · **Joined:** May 2006 **Posts:** 6650 **Location:**

dom wrote:

When you need something done you need the people that are able to do things to be on your side. You need to be direct, efficient, polite, and persistent. You ask for something to be done, you make sure they CC you and document; you also document everything yourself (names, times, durations), notify them and every time you call you should bring up the material you documented.

You don't tell them to do something or else, you make them feel obligated to see your issue to the end.

Yes, you be nice to the people who just took 300 of your hard-earned dollars.

Personally, I don't give a shit who you are. If it's your job to sort this kind of thing out you sort it out. I don't need to talk like I'm asking you for a favor.

Sharp324 · **Joined:** Jan 2007 **Posts:** 4383 **Location:**

Reise wrote:

dom wrote:

When you need something done you need the people that are able to do things to be on your side. You need to be direct, efficient, polite, and persistent. You ask for something to be done, you make sure they CC you and document; you also document everything yourself (names, times, durations), notify them and every time you call you should bring up the material you documented.

You don't tell them to do something or else, you make them feel obligated to see your issue to the end.

Yes, you be nice to the people who just took 300 of your hard-earned dollars.

Personally, I don't give a shit who you are. If it's your job to sort this kind of thing out you sort it out. I don't need to talk like I'm asking you for a favor.

Well you dont be that nice about it, just be polite and firm, not like a dick. Not gonna get you far threatening, you can get by with a few words.

dom · **Posted:** Sat Jan 31, 2009 12:22 pm

Reise wrote:

dom wrote:

When you need something done you need the people that are able to do things to be on your side. You need to be direct, efficient, polite, and persistent. You ask for something to be done, you make sure they CC you and document; you also document everything yourself (names, times, durations), notify them and every time you call you should bring up the material you documented.

You don't tell them to do something or else, you make them feel obligated to see your issue to the end.

Yes, you be nice to the people who just took 300 of your hard-earned dollars.

Personally, I don't give a shit who you are. If it's your job to sort this kind of thing out you sort it out. I don't need to talk like I'm asking you for a favor.

Then i'm going to say I can't find your order, and to properly help you i'm going to ask you to mail or fax us a copy of your credit card statement and wait 2-3 weeks for processing. If you call before then i'll tell you it's processing, if you call after, that it's under invetigation by our credit team. After a month of so i'll say that I can't find the case and that we may have lost it. Because it's a fraud case, i'll tell you we are obligated to look into it properly and that I will open a case with our credit team and that you will be notified by e-mail once we have more information.

Grimjaw · **Posted:** Sat Jan 31, 2009 12:26 pm

dom wrote:

Even if you do carry out a law suit, the buffer period to render products and services is so long that they could hold onto your money forever, credit it back to you at the very end, and keep a portion of that money in fees that they could have waived if you were nicer.

When you need something done you need the people that are able to do things to be on your side. You need to be direct, efficient, polite, and persistent. You ask for something to be done, you make sure they CC you and document; you also document everything yourself (names, times, durations), notify them and every time you call you should bring up the material you documented.

You don't tell them to do something or else, you make them feel obligated to see your issue to the end.

Which in turn and depending on the situation might be disastrous. While showing some restraint and tact might get you much further. Yes! That's the best and smartest way to do it. Well said.

Reise · **Joined:** May 2006 **Posts:** 6650 **Location:**

dom wrote:

Then i'm going to say I can't find your order, and to properly help you i'm going to ask you to mail or fax us a copy of your credit card statement and wait 2-3 weeks for processing. If you call before then i'll tell you it's processing, if you call after, that it's under invetigation by our credit team. After a month of so i'll say that I can't find the case and that we may have lost it. Because it's a fraud case, i'll tell you we are obligated to look into it properly and that I will open a case with our credit team and that you will be notified by e-mail once we have more information.

In which case, a lawsuit would be a more timely alternative.

DarkJackal · **Joined:** Feb 2006 **Posts:** 6119 **Location:** A den~

The stuff has been shipped, so its all good, cept the speakers have for some reason been ordered seperatly and still Status: Charged, I guess they'll ship soon though ;d.

\o/

dom · **Posted:** Sun Feb 01, 2009 7:48 am

Reise wrote:

dom wrote:

Then i'm going to say I can't find your order, and to properly help you i'm going to ask you to mail or fax us a copy of your credit card statement and wait 2-3 weeks for processing. If you call before then i'll tell you it's processing, if you call after, that it's under invetigation by our credit team. After a month of so i'll say that I can't find the case and that we may have lost it. Because it's a fraud case, i'll tell you we are obligated to look into it properly and that I will open a case with our credit team and that you will be notified by e-mail once we have more information.

In which case, a lawsuit would be a more timely alternative.

Not really, considering that they did not do anything wrong until the lengthy time period listed in the ToS is over. Not to mention that they can justify taking time to protecting their consumers from fraud.

You would not be able to take them to court for a long time.

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